BILLING LIAISON / SELF-PAY COLLECTIONS

Mid-America Orthopedics, LLC
Job Description
Busy orthopedic office seeking a candidate with experience in medical billing, with a solid understanding of Medicare and Medicaid insurance as well as ability to collect self-pay balances. Experience in out-patient medical office billing required. Must be detail oriented and possess the ability to work both independently and as part of a team.
Essential Functions and Basic Duties:
Respond timely to requests for missing information either by phone or fax
Posts all mailed-in patient payments
Review charts for presence of accurate and complete billing information
Performs chart audits related to complete information; provides feedback to office manager
Processes billings to third party payors. Maintains supporting documentation for submitted claims
Processes patient statements. Verifies accuracy of patient balances, insurance and patient payment postings
Researches problem accounts. Follows up with the third party payors and communicates with the patients
Follows up on submitted claims, monitors unpaid claims and resubmissions as necessary to ensure timely payment
Participates in the development of departmental processes
Ensures strict confidentiality of financial records
Research payments and process refunds as needed on credit balance accounts
Responds to telephone inquiries from patients regarding their account questions
Performs miscellaneous job-related duties as assigned
 
The successful candidates will be proficient in medical terminology and have a strong aptitude for multi-tasking in a fast paced environment. Must have excellent customer service skills and be results driven. We offer a professional working environment and competitive salary.
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